Case study
How Faith Concierge closed £230,000 in brand deals on LinkedIn
Faith Concierge moved into B2B and needed luxury brands as clients. A LinkedIn content and outreach campaign aimed at luxury decision-makers closed £230,000 in new revenue.
Headline figures
- £230K
- Revenue generated
- 1.8M
- Views across LinkedIn profiles
- 36
- Qualified leads from decision-makers
About Faith Concierge
- What they do
- Premium lifestyle and concierge service
- Industry
- Hospitality
- Engagement
- Content, Outreach
TL;DR
Faith Concierge is a premium lifestyle and concierge service trusted by celebrities, athletes and high-net-worth individuals. Expanding into B2B meant winning luxury brands as clients — a different buyer, in a different place, with no existing presence to build on. noticed. combined tailored content with direct outreach aimed at a defined set of luxury decision-makers.
- Revenue: £230,000 closed in under four months.
- Pipeline: 36 qualified leads from decision-makers, from 1.8 million views.
- Method: a defined account list, so brand interest arrived already qualified.
Challenge
A completely different buyer, reached in a completely different place.
Faith's reputation was built with private clients. Winning luxury brands as B2B clients meant starting from nothing: no presence, no audience, and a buyer who has no overlap with the existing one.
A strong consumer reputation does not transfer to a B2B channel on its own. It has to be rebuilt in front of a different set of people.
Starting from a defined list
The audience was decided before anything was published.
Content and outreach were both aimed at the same named set of luxury decision-makers, which is what made brand interest arrive already qualified rather than arriving broad and needing filtering.
- One audience, two routes. Content built familiarity with the same people the outreach was messaging, so neither was working cold.
- Qualified at the point of interest, because when the audience is defined in advance, an enquiry from it is already the right kind.
- Revenue as the measure, not views. 1.8 million views is context; £230,000 is the result.
Reaching a luxury buyer
Opening someone's inbox is a transaction. At this end of the market, the price is higher.
Luxury brand decision-makers are approached constantly and have no shortage of suppliers. A generic approach is not just ineffective, it actively disqualifies you — it signals you are not operating at their level. The full method is published as the LinkedIn DM playbook.
- Never show up empty-handed. The opening carried something worth receiving, rather than a request for time.
- Clarity over clever. A plain statement of what Faith does for a brand beats anything that needs decoding.
- Two routes forward, never a yes or no, so declining becomes a third option rather than the default.
Results
Under four months from no B2B presence to closed revenue.
- Revenue
- £230,000 closed in new revenue from those accounts.
- Qualified leads
- 36 from decision-makers at target brands.
- Reach
- 1.8 million views across LinkedIn profiles.